Last updated: 2 November 2026
About this policy
This Privacy Policy explains how Parallel Marketing Limited collects, uses, stores and protects personal information through the Parallel Marketing website, parallelmarketing.co.nz, and when you contact us or engage us to provide services.
Parallel Marketing Limited (trading as Parallel Marketing) is a New Zealand marketing consultancy. In this policy, “we”, “us” and “our” mean Parallel Marketing Limited.
This policy covers information collected for our own website, enquiries and business administration. When we handle personal information on behalf of a client while providing services, we handle it under the relevant client agreement and instructions, and applicable privacy arrangements.
Information we collect
Depending on how you interact with us, we may collect personal information you choose to provide, such as your name, organisation, job title, email address, phone number and the details of your enquiry.
If you become a client, we may also collect business contact details, project requirements, communications and information needed to provide and administer our services, including records, invoicing and accounting.
We may collect technical information when you use our website, such as your IP address, browser and device details, pages visited, the website that referred you to us, approximate location and information about how you interact with the site. Cookies and similar technologies may be used for website functions and analytics.
We may receive limited business contact information about you from a person who refers you to us or from publicly available sources. This may include your name, role, organisation and work contact details.
Our website is not intended for submitting sensitive personal information or personal information about other people. Please do not include this information in website forms or enquiries unless it is necessary for us to respond.
If a form asks for required information, not providing it may mean we cannot respond to your request.
How we use your information
We may use your personal information to:
- respond to enquiries, pricing requests and meeting requests;
- assess whether we can help and prepare proposals or service arrangements;
- provide, manage and improve our services and relationship with clients;
- administer our business, including records, invoicing and accounting;
- operate, secure and improve our website and understand how visitors use it; and
- meet legal obligations and protect our rights.
We will not add you to a marketing mailing list just because you make an enquiry or become a client. We will send marketing emails where you have asked to receive them or where we are otherwise permitted to do so. You can unsubscribe using the link in a marketing email or contact us.
Where we collect your information indirectly, we use it for the purpose explained to you, such as responding to a referral or enquiry. Where required, we will take reasonable steps to let you know what information we collected, why we collected it, who may receive it, who holds it and how you can access or correct it.
Who may access your information
Access to personal information is limited to Brittany Jackson and any authorised people who need it for legitimate business purposes.
Personal information may also be accessed by trusted third-party service providers where necessary to provide services to us or support our business. These may include website hosting and development providers, email and marketing providers, CRM providers, analytics providers, cloud storage providers, accounting providers and IT support contractors.
We take reasonable steps to ensure service providers protect personal information and use it only to provide services to us. We do not sell personal information or share enquiry details with another business for its own marketing unless you agree or the law otherwise permits it.
We may disclose information where required or authorised by law, a court or a regulator, or to a professional adviser where needed for advice to us.
Some service providers may store or process information outside New Zealand. Where this occurs, we take steps to meet our obligations under New Zealand privacy law, including the requirements that apply to overseas disclosures.
How we store and protect your information
Personal information collected through our website, contact forms and enquiries may be stored in our business systems, including email, CRM, website and accounting systems.
We take reasonable steps to keep personal information secure and protect it from loss, unauthorised access, use, modification or disclosure. Access is limited to people and service providers who need it to provide services to us or support our business systems.
We retain personal information only for as long as it is needed for the purpose it was collected, to meet legal or business requirements, or to resolve a matter. When it is no longer needed, we take reasonable steps to securely delete or de-identify it.
No method of sending or storing information is completely secure, so please avoid sending sensitive information through a general website form. If a privacy breach occurs, we will assess it and notify affected people and the Office of the Privacy Commissioner where New Zealand law requires notification.
Cookies and analytics
Our website may use cookies and similar technologies to support website functions, understand how visitors use the site and assess the performance of our communications or advertising. The specific tools in use may change as the website changes.
You can manage or delete cookies through your browser settings. Disabling some cookies may affect how parts of the website work. We will provide any consent or preference controls required for non-essential analytics or advertising technologies.
Your privacy rights
Under the New Zealand Privacy Act 2020, you can ask for access to personal information we hold about you and request that we correct it if it is inaccurate.
To make a request, contact our Privacy Officer using the details below. We may need to confirm your identity before responding.
If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner at privacy.org.nz.
Links to other websites
Our website may link to websites operated by other organisations. We are not responsible for their privacy practices or content. Please read the privacy policy of any external website you visit.
Changes to this policy
We may update this Privacy Policy from time to time. The current version will be published on this page, with the latest update date shown at the top.
Contact us
For questions about this Privacy Policy or how we handle personal information, contact:
Parallel Marketing Limited
Privacy contact: Brittany Jackson
Email: info@parallelmarketing.co.nz
Phone: 021540291